Terms of Service

By accessing or using the Services, you agree to be bound by these Terms. If you have any questions, please don"t hesitate to contact support@ipnovo.ai for assistance. We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date above. Your continued use of the Services after such changes constitutes your acceptance of the new Terms. We"re excited to empower innovators like you with our tools.

IPNovo provides an AI-powered patent-drafting platform. IPNovo is not a law firm or a lawyer and does not provide legal advice, and no attorney-client relationship is created by your use of the Services. IPNovo is not liable for inaccuracies or errors in patent-document processing; you are responsible for reviewing and validating your documents, and we"re here to support you. The Services may use Third-Party LLM"Providers (defined below), search tools, and cloud providers. IPNovo will not use User-Generated Content to train or improve our models or any external models. To ensure this, we engage with Third-Party LLM"Providers (defined below) that explicitly prohibit the use of User-Generated Content for their own model training or improvement purposes. For purposes of this Agreement, "Third-Party LLM Providers" means external providers of large language model (LLM) services (for example, GROQ and OpenAI) that we use to process or generate Outputs based on User-Generated Content submitted through our platform. For reference: GROQ's Customer Data Policy: https://console.groq.com/docs/your-data , which describes the Zero Data Retention (ZDR) setting under which GROQ does not retain customer data or enable features that depend on data retention. OpenAI's Data Control Policy: https://platform.openai.com/docs/guides/your-data , which confirms that data submitted through API access is not used to train or improve OpenAI's models.

Upon clicking "subscribe" for any subscription via the IPNovo intelligence pricing page url, or otherwise indicating acceptance via an online registration page (each, a "Subscription Request"), such Subscription Request shall be incorporated into and form a part of the Agreement. For each Subscription Request, subject to your compliance with the terms of this Agreement (including any limitations and restrictions set forth on the applicable Subscription Request), IPNovo grants you a nonexclusive, limited, personal, non-sublicensable, nontransferable right to access and use the IPNovo service(s) described in such Subscription Request during the term set forth in such Subscription Request for the Services. You only use the Services for your internal business purposes and only in accordance with IPNovo"s applicable official user documentation (the "Documentation"). You may add to the Services by either executing a new Subscription Request or via the administration panel of the Services. Any addition to the Services via the administration panel of the Services shall be deemed an amendment to the Subscription Request by and between the parties and shall be effective for the Term.

Customer shall pay IPNovo the fees applicable to the subscription selected by you via the pricing page (the "Subscription") or the fees otherwise set forth in each Subscription Request (the "Fees"). Customer shall provide IPNovo with valid and updated credit card information. Customer authorizes IPNovo to charge such credit card for all Services listed in the Subscription Request for the initial subscription term and any renewal subscription term(s) as set forth in the section titled "Term, Suspension, and Termination" Such charges shall be made in advance in accordance with the Subscription or with any different billing frequency stated in the applicable Subscription Request. If the Subscription Request specifies that payment will be by a method other than a credit card, IPNovo will invoice you in advance and otherwise in accordance with the relevant Subscription Request. Payments will be payable in U.S. dollars and are due within thirty (30) days from the invoice date (if applicable). IPNovo currently uses Stripe as its third-party service payment processor, and, by using the Services, Customer agrees to be bound by Stripe"s Services Agreement, available at https://stripe.com/us/legal . Customer shall be responsible for all taxes associated with the Services (excluding taxes based on IPNovo"s net income), unless Customer provides IPNovo with a valid tax exemption certificate. Customer may withhold taxes if Customer provides a valid receipt evidencing the taxes withheld. All Fees paid are non-refundable and are not subject to set-off. IPNovo reserves the right to amend the Fees upon renewal of the then-current term by providing notice to Customer. Customer"s continued use of the Services following the effective date of such amendment to the Fees constitutes acceptance of the amended Fees. If Customer does not agree to the amended Fees, then Customer may not use the Services.

You must provide accurate, current account information and keep it updated. Each authorized user must have unique credentials. Account sharing is prohibited. This policy is in place to ensure the security, integrity, and accountability of your data and to maintain a verifiable audit trail for your use of the Services. We reserve the right to suspend or terminate any account where we detect or suspect a violation of this policy. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. If you are using the Services on behalf of an entity (e.g., a patent firm or agency), you represent that you have the authority to bind that entity to these Terms. You will not, and will not permit others to, reverse engineer or attempt to derive source code; use the Services to build or train a competing model or service; bypass or interfere with security or rate limits; submit malicious code or otherwise abuse the Services; or use the Services in violation of law, sanctions, or export controls. IPNovo may enforce reasonable technical limits and reserve the right to suspend or terminate your account if we suspect any violation of these Terms. You will not resell, rent, or lease the Services; perform automated scraping; represent Outputs as purely human-generated without appropriate disclosure where required; submit unlawful content; or use the Services for high-risk activities where failure could lead to death or personal injury. You will comply with applicable export control and sanctions laws and confirm that neither you nor your users are on any restricted list.

For purposes of this Agreement, "Customer Data" shall mean all Inputs and all other data, information and materials provided, uploaded, or submitted by Customer to the Services and all Outputs generated therefrom. "Inputs" means your inputs, files, prompts, data, and other materials you submit to the Services. "Outputs" means content generated by the Services from your inputs. You own Customer Data, subject to third-party rights and applicable laws. You are responsible for the independent review of Outputs before use. You grant IPNovo a non-exclusive, worldwide, royalty-free license to host, process, transmit, and display Customer Data solely to provide and support the Services and to comply with law. You may use Outputs for any lawful purpose, including external publication and filing, subject to third-party rights and your independent review. Do not submit highly sensitive data (for example, government IDs, full payment card numbers, health or biometric data, or data about children under 16) unless IPNovo expressly agrees in writing. Outputs may incorporate or reference public or third-party materials (such as prior art), and you are responsible for obtaining any rights required for your intended use. IPNovo take claims of copyright infringement seriously. We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from our website infringe your copyright, you may request removal of those materials (or access to them) from the website by submitting written notification to us.

IPNovo is an early-stage, rapidly evolving platform continuously developing and improving capabilities based on user feedback and technological advances. This means new features are released frequently, some features may be experimental or in beta, and we value your patience and feedback as we grow. Despite our early-stage status, our core patent drafting capabilities are production-ready and suitable for professional use with appropriate review. IPNovo targets high availability but does not guarantee uninterrupted service. Maintenance windows and emergency downtime may occur; when practicable, IPNovo will provide reasonable advance notice. Support is commercially reasonable business-hours support unless a Subscription Request states otherwise, and we"re always here to help at support@ipnovo.ai. IPNovo offers free trials or beta access for a limited period so you can explore our Services risk-free. Your input helps shape our platform. IPNovo may modify or end trials/beta with notice. All other Terms apply, and early users may enjoy free or discounted access. Your access to the free trial may be limited by time or by the number of features available. You acknowledge that any data you enter or create during the Trial Subscription (defined below) period may be permanently lost or deleted if you do not convert to a paid Subscription after the Trial Subscription ends.

IPNovo takes appropriate technical and organizational measures to protect the security, confidentiality and integrity of personal data, as required by the applicable law or regulation relating to privacy or data protection and defined in more detail in our Privacy Policy https://www.ipnovo.ai/privacy . The Privacy Policy contains information that you should review prior to using the Service."IPNovo may collect anonymous and/or aggregated usage data from the Service, including but not limited to aggregated data on the usage of individual features of the Service, and transfer such data to third party services for analytics purposes and for allowing improvement and optimisation of the Service. For clarity, such usage data shall not contain any Customer Data. IPNovo implements administrative, technical, and physical safeguards appropriate to the nature of Customer Data, including encryption in transit using TLS 1.3 or higher and at rest using AES-256 with AWS-managed keys, access controls, audit logging and monitoring, and regular security updates. Our services [TL1]are hosted on Amazon Web Services (AWS) and use AWS-managed databases. Personal information is encrypted at rest using AES-256 (Advanced Encryption Standard, 256-bit keys) and in transit using TLS 1.2 or higher. Each Customer"s Data resides in a dedicated, isolated environment, with no cross-customer data sharing. We periodically review and update our security controls, including access controls, multifactor authentication, encryption, intrusion detection, and regular audits, to align with industry standards. We are undergoing the process to obtain SOC 2 Type II and ISO 27001 certifications. During this period, we continue to align our security controls with these standards. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment. IPNovo will not use your Customer Data to train, improve, or develop AI models without your explicit consent. We may use industry-leading AI providers, including OpenAI and Google models, to deliver the Services. We do not allow Third-Party LLM"Providers to use Customer Data for model training or improvements, nor retain Customer Data beyond processing requirements, nor maintain enterprise-grade security standards. IPNovo may use de-identified telemetry and aggregated usage statistics, excluding Customer Data and personal data, to operate, secure, and improve the Services. If IPNovo confirms unauthorized access to Customer Data within IPNovo"s control, IPNovo will notify you without undue delay, sharing available details, including nature, scope, affected data types if known, mitigation steps, and contact information. Each party may disclose the other"s non-public information only to personnel and providers who need it for the permitted purpose and who are bound by confidentiality obligations at least as protective as these Terms. IPNovo maintains a list of subprocessors used to deliver the Services and will provide notice of material changes. Customer may object on reasonable grounds, and both parties will work in good faith to resolve the objection.

IPNovo retains all right, title, and interest in and to (a) the Services, and all software, products, works, and other intellectual property and moral rights related thereto or created, used, or provided by IPNovo for the purposes of this Agreement, including any copies and derivative works of the foregoing and (b) IPNovo"s Confidential Information (as defined below). No rights or licenses are granted except as expressly and unambiguously set forth in this Agreement. Customer may (but is not obligated to) provide suggestions, comments or other feedback to IPNovo with respect to the Services ("Feedback") and IPNovo may freely use and exploit such Feedback. IPNovo may derive from the use and operation of the Services volumes, frequencies, bounce rates, performance metrics and other data that either (a) identifies Customer and Customer"s users ("Identified Usage Data") or (b) does not identify any natural person, Customer or Customer"s clients ("Deidentified Usage Data," collectively with "Identified Usage Data," "Usage Data"). IPNovo may use and disclose to Third-Party Services (defined below) Identified Usage Data solely for the purposes of providing the Services and generating user usage reports for Customer ("Usage Reports"). IPNovo may use and disclose Deidentified Usage Data to analyze and improve the Services and for other lawful business purposes. IPNovo may not re-identify, attempt to re-identify, or permit any third party to re-identify any Deidentified Usage Data. No Identified Usage Data shall be provided by IPNovo to the Third-Party LLM"Providers.

The parties acknowledge and agree that each party (the "Receiving Party") may have access to certain confidential information ("Confidential Information") of the other party (the "Disclosing Party"). "Confidential Information" means all information provided by the Disclosing Party to the Receiving Party hereunder that is (i) proprietary and/or non-public information related to the business activities of the Disclosing Party, its subsidiaries, and its affiliates, including any business plans, strategy, pricing, or financial information; (ii) the terms of this Agreement; and/or (iii) any other information that is designated as confidential by the Disclosing Party. Confidential Information of IPNovo shall also include the Services and Usage Data, and Confidential Information of Customer shall also include Customer Data. Confidential Information does not include any information that is or was, at the time of the disclosure: (a) generally known or available to the public; (b) rightfully disclosed to the Receiving Party by a third party; (c) already in Receiving Party"s possession prior to the date of receipt from Disclosing Party without restriction; or (d) independently developed by the Receiving Party without reference to or use of Disclosing Party"s Confidential Information, provided in each case that such information was not obtained by the Receiving Party as a result of any unauthorized or wrongful act or omission, or breach of this Agreement, or breach of any legal, ethical or fiduciary obligation owed to the Disclosing Party. At all times, the Receiving Party shall: (1) use the same standard of care to protect the Confidential Information as it uses to protect its own confidential information of a similar nature, but not less than a commercially reasonable standard of care, (2) not use the Disclosing Party"s Confidential Information other than as permitted under this Agreement, and (3) not disclose, distribute, or disseminate the Confidential Information to any third party, except as permitted by this Agreement or to the extent necessary to comply with applicable law.

You acknowledge and agree that the Services may operate on, with or using application programming interfaces (APIs) and/or other services operated or provided by Third-Party LLM Providers (collectively, "Third-Party Services"), including without limitation through integrations or connectors to such Third-Party Services that are provided by IPNovo. Except as expressly provided in this Agreement, IPNovo is not responsible for the operation of any Third-Party Services nor the availability or operation of the Services to the extent such availability and operation is dependent upon Third-Party Services. IPNovo does not make any representations or warranties with respect to Third-Party Services or any third-party providers, except that, with respect to providing the Services, IPNovo agrees to only use Third-Party LLM Providers that agree to only use Inputs and Outputs to provide their services (and not to, for example, train their LLMs) and agree to keep such Inputs and Outputs confidential under terms consistent with the section titled "Confidentiality." You agree that your use of the Services-including Inputs and implementation of Outputs will not breach or violate Third-Party LLM Providers"s Usage Policies.

Each party ("Indemnitor") shall defend, indemnify, and hold harmless the other party, its affiliates and each of its and its affiliates" employees, contractors, directors, suppliers and representatives (collectively, the "Indemnitee") from all liabilities, claims, and expenses paid or payable to an unaffiliated third party (including reasonable attorneys" fees) ("Losses"), that arise from or relate to any claim that (a) in the case of Customer as Indemnitor, the Customer Data or Customer"s use of the Services infringes, violates, or misappropriates any third-party intellectual property or proprietary right or violates any applicable law, or (b) in the case of IPNovo as Indemnitor, the Services infringe, violate, or misappropriate any third-party intellectual property or proprietary right. Each Indemnitor"s indemnification obligations hereunder shall be conditioned upon the Indemnitee providing the Indemnitor with: (i) prompt written notice of any claim (provided that a failure to provide such notice shall only relieve the Indemnitor of its indemnification obligations if the Indemnitor is materially prejudiced by such failure); (ii) the option to assume sole control over the defense and settlement of any claim (provided that the Indemnitee may participate in such defense and settlement at its own expense); and (iii) reasonable information and assistance in connection with such defense and settlement (at the Indemnitor"s expense). The foregoing obligations of IPNovo do not apply with respect to the Services or any information, technology, materials or data (or any portions or components of the foregoing) to the extent (i) not created or provided by IPNovo (including without limitation any Customer Data), (ii) made in whole or in part in accordance to Customer specifications, (iii) modified after delivery by IPNovo, (iv) combined with other products, processes or materials not provided by IPNovo (where the alleged Losses arise from or relate to such combination), (v) where Customer continues allegedly infringing activity after being notified thereof or after being informed of modifications that would have avoided the alleged infringement, or (vi) Customer"s use of the Services is not strictly in accordance herewith.

IPNovo will provide the Services and any other services provided hereunder in a professional and workmanlike manner. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION, THE SERVICES AND PROFESSIONAL SERVICES (IF ANY) ARE PROVIDED "AS IS" AND "AS AVAILABLE" AND ARE WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF PERFORMANCE, USAGE OF TRADE, OR COURSE OF DEALING, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. OUTPUTS MAY CONTAIN INACCURATE OR INCOMPLETE INFORMATION AND IPNOVO MAKES NO REPRESENTATIONS OR WARRANTIES AND PROVIDES NO INDEMNITIES WITH RESPECT THERETO; USER AND ITS END USERS ARE RESPONSIBLE FOR ALL DECISIONS MADE, ADVICE GIVEN, ACTIONS TAKEN, AND FAILURES TO TAKE ACTION BASED ON THEIR USE OF THE SERVICES."USER ACKNOWLEDGES AND AGREES THAT IPNOVO IS NOT PROVIDING LEGAL, FINANCIAL, TAX OR ANY OTHER ADVICE, AND THAT USER IS ADVISED TO CONSULT WITH ITS OWN LEGAL AND FINANCIAL ADVISORS AND TAX EXPERTS."USER IS ADVISED TO SAFEGUARD USER DATA AND ITS OTHER DATA, TO USE CAUTION AND NOT TO RELY IN ANY WAY ON THE CORRECT FUNCTIONING OR PERFORMANCE OF THE SERVICES OR DOCUMENTATION.

EXCEPT FOR EACH PARTY"S INDEMNIFICATION OBLIGATIONS AND CUSTOMER"S BREACH OF THE SECTION TITLED "ACCOUNTS, ACCESS & ACCEPTABLE USE," IN NO EVENT SHALL EITHER PARTY, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SUBJECT MATTER OF THIS AGREEMENT (A) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), OR (B) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) THE FEES PAID (OR PAYABLE) BY CUSTOMER TO SOLVE HEREUNDER IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO A CLAIM HEREUNDER.

Unless earlier terminated as provided in this Agreement, this Agreement shall begin on the date of the first Subscription Request and end as of the expiration of the last active Subscription Request. For each Subscription Request, unless otherwise provided therein or earlier terminated as provided in this Agreement, the term of such Subscription Request shall begin as of the date of such Subscription Request and shall continue until the end of the term set forth in such Subscription Request, and shall automatically renew for successive renewal terms of equal duration to the initial term unless either party provides notice of non-renewal prior to the end of the then-current term, or, in the case of a term longer than one month, at least thirty (30) days prior to the end of the then-current term. You may terminate subscription to the Service at any time through account management page, or if such page is not present or accessible, through e-mail to support@ipnovo.ai. IPNovo may terminate immediately for unlawful use or material security risk. Such termination will result in deactivation or disablement of the Customer"s and its users" accounts. Upon your written request within 30 days after termination, IPNovo will provide a commercially reasonable export of Customer Data then in IPNovo"s possession (e.g., JSON/CSV/ZIP via secure download link). After that window, IPNovo will delete Customer Data from active systems, with backups overwritten on standard retention cycles. In case of termination during a billing cycle, no refund will be paid unless required by law or unless IPNovo has materially breached these Terms and failed to cure the breach within 30 days after written notification thereof. Following termination, you will continue to have access to our Services until the end of your current billing cycle. All provisions of this Agreement that by their nature should survive termination shall survive termination, including without limitation accrued payment obligations, ownership provisions, warranty disclaimers, indemnification obligations and limitations of liability.

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-laws rules. Any dispute arising out of or relating to these Terms will be resolved by binding arbitration administered by JAMS (or the American Arbitration Association if JAMS is unavailable) under its commercial rules, with the seat of arbitration in Wilmington, Delaware, and proceedings may be conducted remotely. Either party may seek injunctive relief in the state or federal courts located in Delaware to protect intellectual property or confidential information, and small-claims matters may be brought in small-claims court. Class and representative actions are waived.

IPNovo may, in its sole discretion, make Trial Subscriptions available and may suspend or terminate them at any time without notice. For the purpose of this Agreement, "Trial Subscription" means temporary and non-transferrable access to IPNovo"s Services made available to individual trial users and the entities they represent solely for evaluation purpose. IPNovo reserves the right to provide additional terms and conditions regarding the Trial Subscriptions. Additional Trial Subscription terms and conditions may appear on the Subscription Request or the Subscription Request promotions page. Any such additional terms and conditions are hereby incorporated into this Agreement by reference and are legally binding.

By using the Service, you consent to receiving e-mails from IPNovo. These e-mails may include notices about applicable Fees and charges, transactional information and other information concerning or related to the Service. These e-mails are part of your relationship with Ipnono. IPNovo is allowed to use your"s name and logo as a public reference, unless otherwise agreed between IPNovo and you. Customer agrees to allow IPNovo to do a press release (in any format or medium) announcing Customer is a customer of IPNovo. Customer may review the press release prior to its release; however, Customer agrees to review the press release in good faith and within 30 days from the date receiving the press release. IPNovo may modify these Terms; material changes will be noticed via email or in-product. Your continued use constitutes acceptance.

This Agreement, together with any Subscription Request and any applicable data-processing addendum, is the entire agreement between you and IPNovo regarding the Services and supersedes all prior or contemporaneous communications on the same subject. Each party is an independent contractor; nothing here creates an agency, partnership, joint venture, or employment relationship, and neither party may bind the other. IPNovo may use subcontractors and subprocessors in providing the Services and remains responsible for their performance. Neither party may assign this Agreement without the other party"s prior written consent, except that either party may assign without consent to an affiliate or to a successor in connection with a merger, acquisition, corporate reorganization, or sale of substantially all assets, with notice to the other party; any other attempted assignment is void. These Terms are binding on any respective successors and assignees. All notices to IPNovo must be sent to support@ipnovo.ai, and all notices to Customer must be sent to the email address set forth in the applicable Subscription Request, or in each case, at such other email address as may be given in writing by either party to the other in accordance with this Section. Except for payment obligations, neither party shall be liable for any failure to perform its obligations hereunder where such failure results from any cause beyond such party"s reasonable control, including without limitation the elements; fire; flood; severe weather; earthquake; vandalism; accidents; sabotage; power failure; denial of service attacks or similar attacks; Internet failure; acts of God and the public enemy; acts of war; acts of terrorism; riots; civil or public disturbances; strikes lock-outs or labor disruptions; pandemics; epidemics; any laws, orders, rules, regulations, acts or restraints of any government or governmental body or authority, civil or military, including the orders and judgments of courts. If any provision is found unenforceable, it will be limited to the minimum extent necessary, and the remainder will remain in effect. No waiver is effective unless in writing.